Don’t worry…there is an exit button that will allow you to exit at any time. You are not literally locked inside of the room.
We do not serve alcohol. Our games are exciting and fun on their own without the added buzz. Besides…the games are difficult and you need every ounce of reason you have. 🙂
All bookings and games are non-refundable. Cancellations, no-shows and late arrivals will not be reimbursed. You may transfer your ticket to another person.
In terms of age restrictions, Floor 23 participants MUST be 12 and over. We’d recommend 10 and over for Missing, and 7 and over for the rest of our games. While most of our experiences are family friendly (and lots of fun for kids), the games are made primarily for 12 and over minds. Anyone under 16 must be accompanied by an adult in the room and all under 18 must have a waiver signed by a parent/guardian.
Physically speaking, the rooms may require crawling, bending, and other physical activities. We do have experiences that are handicapped accessible, so reach out to us to find out which game fits your group.
Please arrive at least 15 minutes before your reserved time. We have to stick to a strict schedule, so if you are late you may not have the full allotted time for your experience.
No. Cameras or cell phones are not allowed in the rooms.
We can have around 30 people playing at one time at the moment, and we will be expanding in the near future. We can hold more in our facility, so contact us today to talk about your party or team building event and we’ll get you taken care of!
If you just want to be with friends in the room, make sure you reserve and pay for all available slots for your experience. Otherwise, you may get to do the room with other incredible people and make some new friends.
All you need to bring is your brain and your self. Everything you need to complete the room is already in there. No bags or cell phones are allowed in the rooms.
You may repeat a room, but only if you reserve the entire room. We may have days set aside in the future simply for returning players wanting to finish a room.
You’re not expecting a cakewalk are you? Our rooms have just under a 30% success rate of escaping. We will be watching you as you play and will be available to give further clues if you need them to help move you along some.